Travel agency CRM software for tour operators in India
Tourvana takes every travel enquiry from the first call to the final payment: lead, package, quotation, booking and balance, all in one system instead of Word files and email threads. Our team sets it up for your agency in 14 days, brings your packages and customer list across and trains your staff.
- Set up for you in 14 days
- Your data moved from Excel or Tally
- Staff trained before go-live
Tourvana is separate software with its own login and its own data.
Sample view — illustrative data only
Tourvana by ZUGEE
- Enquiry · Sample family of 4Kerala, 5N/6D20 DecNew
- Quotation #SAMPLE-318Sent to customer₹1,48,0002 days ago
- Booking #SAMPLE-092 · Char DhamAdvance received₹60,000Today
- Sample group · Goa tripBalance due₹84,500Before travel
Sample data. Your own records go in during setup.
Why businesses switch
Losing enquiries between WhatsApp, Word files and email?
Tourvana replaces word doc quotations + scattered email PDFs.
Without Tourvana
Enquiries come by phone, WhatsApp and walk-in, and the ones that are not written down are never followed up.
Every quotation is a Word file copied from the last one, so an old price or the wrong hotel slips through.
Nobody can say which quotation the customer finally agreed to without searching the whole email thread.
Advances and balances are tracked in a notebook, and a balance is sometimes collected only after the trip.
With Tourvana
Each enquiry becomes a lead with the destination, dates and travellers, and stays on the list until it is closed.
Quotations start from your saved packages, so the itinerary and inclusions begin from your current version.
The quotation the customer accepts turns into the booking, so the agreed trip and price are on record.
Advances and balances are recorded against each booking, so you see what is due before the travel date.
Tourvana features
Tour operator software built around the enquiry
Enquiries and leads in one pipeline
Log every enquiry with where they want to go, when, and how many are travelling. Follow-ups are recorded on the lead, so the second call never starts from zero. Walk-ins, phone calls and referrals sit in the same list, so the owner sees every one of them.
Tour package software for your itineraries
Save your regular packages, from a Kodaikanal weekend to a two-week North India circuit, with their day plan and inclusions. Reuse them for every new enquiry instead of rewriting. When a hotel rate changes for the season, you update the package once instead of hunting through old files.
Travel quotation software linked to each lead
Build a quotation from a package and adjust it for the customer's dates and hotel choice. The quotation sits with the lead, so the version you sent is never lost in a mailbox.
Travel booking software for confirmed trips
When the customer says yes, the quotation becomes a booking with the travellers, dates and price. Your team works from one booking list instead of a spreadsheet for every month. Group departures and family trips sit side by side, so operations can see what is leaving this week.
Advances, balances and payments
Record the advance and every later payment against the booking, by cash, UPI or bank transfer. Before a group leaves, you can see whose balance is still pending. Pilgrimage groups that pay in instalments are easy to follow, because every payment sits on the booking.
Tour operator software for the whole office
Sales, operations and accounts work from the same enquiries and bookings, so nobody asks across the desk which file is the latest one.
Modules included
- Enquiries
- Leads
- Packages
- Quotations
- Bookings
- Payments
See Tourvana live in a 1-on-1 demo
We show the product working with your own business setup on a short call.
Book a free Tourvana demoHow it works
How an enquiry becomes a trip in Tourvana
- 1
Record the enquiry
A family from Coimbatore calls about a five-night Kerala trip in December. The enquiry is saved with their dates, number of travellers and budget, and a follow-up is set for the next day.
- 2
Send the quotation
Your executive picks the Munnar–Thekkady–Alleppey package, adjusts it for their dates and room type, and sends the quotation. When they ask for a houseboat upgrade, the revised quotation stays with the same lead.
- 3
Confirm and collect
When the family pays the advance, the quotation becomes a booking. The balance is recorded as due, so it is collected before they leave, not chased after they return. The trip and its payments stay on record for the family's next holiday enquiry.
Who it's for
Who Tourvana is for
Tourvana is built for agencies that sell trips, not just tickets. A two-person agency in Trichy selling Kerala and Kodaikanal packages, a tour operator running group departures to Kashmir, a holiday shop selling honeymoon packages to Bali and Thailand, and an organiser taking pilgrims to Sabarimala, Tirupati or Char Dham all handle the same chain of enquiry, quotation, booking and payment. Whether you sell twenty trips a month or two hundred, the steps stay the same.
- Travel agencies
- Tour operators
- Holiday package sellers
- Pilgrimage tour organisers
14-day setup
Live on Tourvana in 14 days
Our team does the setup work, so your business keeps running while you switch.
01Discovery
We learn what you sell: domestic or international, fixed packages or custom trips, group departures or families.
02Live demo
We show Tourvana with your own packages and a few real enquiries, so your executives see their daily work in it.
03Data migration from Excel / Tally
We bring your customer list and your regular packages across from Excel sheets or the files you use today.
04Training & go-live
Sales and operations staff are trained on enquiries, quotations and bookings, and new enquiries start going into Tourvana.
Tourvana questions, answered
What travel agencies and tour operators ask us before they switch
What is travel agency CRM software?
Travel agency CRM software keeps every enquiry, follow-up, quotation and booking in one place, so none of them is lost. Tourvana is ZUGEE's travel agency CRM, made for Indian agencies that sell packages, tours and pilgrimages.
Is Tourvana useful for a small agency with two or three staff?
Yes. Small agencies lose the most from a missed follow-up, because every enquiry counts. Tourvana is set up for the size of your agency, so a two-person office and a larger tour operator use the same enquiry-to-booking flow.
Can my sales staff check enquiries on their phone?
Yes. Tourvana runs in a web browser, so your staff can open it on an Android phone while meeting a customer, as well as at the office desk.
Does Tourvana handle billing and payments for bookings?
Yes. The Payments module records advances and balances against each booking, so you always know what a customer has paid and what is due. Your accountant can keep using Tally for GST returns, and we export the payment data they need.
Can Tourvana send quotations to customers on WhatsApp?
Not yet. Sending from inside Tourvana on WhatsApp is coming soon. Until then, share the quotation the way you do now; the quotation and its follow-ups are still recorded on the lead.
How much does Tourvana cost?
Tourvana's price depends on how many users and branches will use it, plus a one-time setup fee that covers configuration, moving your packages and customers across, and training. We share a clear quote on a short call.
Still have questions?
Get in touch with usBook a free Tourvana demo
Tell us about your business. We'll call or WhatsApp you to fix a time and show you Tourvana working, with your own examples.
More from ZUGEE
Related ZUGEE products
- Resort Suite
Resortique
Rooms, bookings, guests, check-in, check-out and services.
See Resortique - Fleet Management
Fleetova
Manage vehicles, drivers, bookings, trips, maintenance and fleet expenses.
See Fleetova - Business Platform
Zugee Omni
Customers, leads, products, sales, billing, payments and inventory for a general business.
See Zugee Omni